Frequently Asked Questions
What can we help you with?
Everything you need to know in one place
Before you visit the museum, you might have questions. Read the frequently asked questions to find important information about your visit, rental spaces, tickets, and more. Use the tabs below to easily find the information you need. If you can’t find the answer to your question, contact us and we’ll be happy to help!
Give & Join
Plan (tickets, hours, pricing) FAQ
How much is admission?
Our admission prices are as follows. Members: Free, Adults: $18, Seniors: $14, Students: $10, Youth 5-17: $10 and Child 4 & under: Free. Be sure to read the special discounts when purchasing tickets to save more on your visit!
When is the museum open?
The Eiteljorg Museum is open Monday – Saturday: 10 a.m. – 5 p.m. Late Wednesday Nights: 5 – 8 p.m. (June & July) Sunday: noon – 5 p.m. and closed New Year’s Day, Thanksgiving, and Christmas. Check our calendar for special events all year long!
How much is parking?
Parking is free for Eiteljorg Museum guests, except on July 4 and during Indian Market and Festival. Bus and motorcoach parking is available nearby at the WRSP south (surface) lot, for groups with reservations. The garage is owned by WRSP and operated by Central Parking. Call Central Parking at (317) 234-0231 with questions.
Do I have to pay admission for the shop or café?
Do you offer discounts?
We do offer special offers and discounts! There are a lot available, so be sure to read them and let us know when purchasing tickets!
Can I get tickets ahead of time?
What is included in a membership?
Memberships include unlimited admission so you can come visit us and see all of the new exhibits all year long. You also get free parking during your visit, 15% off purchases in the shop and much more. Visit our memberships page to learn more.
Can I take photos or video of the art?
Photography with no flash is allowed for personal use in our permanent galleries unless noted otherwise (i.e. a label may say “no photo” on it). Video is not allowed in permanent galleries. Photography and video are also not allowed in our special exhibits unless noted (signs, etc). Please refrain from being tripods.
What can I bring to the museum?
Prohibited items (please read carefully)
- Food: carry-out, lunch boxes, coolers, etc.
- Drinks: including closed, unopened, and empty bottles
- Bags over 11 x 15 x 6 – including book bags, backpacks, briefcases, large camera cases, etc.
- Umbrellas, tripods, hiking sticks, rolled posters, selfie sticks
- Ink pens, paints, pastels, art portfolios, easel-boards, art supply boxes
- Non-service animals and any item deemed non-permissible by Visitor Services or Security staff
Allowed items (please read carefully)
- Purses, bags, or fanny packs under 11 x 15 x 6 (small backpack-style purses/bags must be worn over one shoulder)
- Small camera/laptop/ipad cases under 11 x 15 x 6
- Diaper bags (notify security)
- Bags containing medicine/water (notify security)
- Wheelchairs, strollers, canes, crutches, and walkers (hiking sticks not permitted)
- Sketch pads and notebooks w/ pencils
- Oxygen Tanks
Is there a place to store my bags during my visit?
Is free WiFi available?
Do you provide wheelchairs for visitors?
Are service animals allowed in the museum?
Can I touch the art?
Do I have to have a group to request a tour?
What other museum policies should I know before my visit?
For all of our policies, please read more here. If you have any other questions, feel free to contact us! We have staff standing by to help answer any of your questions.
Give & Join FAQ
What does a donation do for the museum?
Why donate to the Eiteljorg?
How do I make a donation?
You can make a donation in a few different ways, visit the donate page for all of the information you need and a list of all the ways to make a donation! If you have any questions, feel free to contact us for answers to all of your questions.
What is a corporate partner?
Corporate partners are corporations of all sizes and industries that help strengthen the arts and cultural community and help make our world-class exhibitions and public programs possible. Partnerships include different levels of giving, please visit our corporate giving page for more information.
What does being a member mean?
Are there different membership packages?
Yes! We have a variety of packages to fit your family. Please visit the become a member page to learn more and see the package levels.
How much is admission for a field trip?
How many chaperones are required for a field trip?
Is there any help available for transportation costs?
Can I assign my students an activity while visiting?
Yes, in fact, we have many resources to help build a lesson around your visit to the Eiteljorg. Please be sure to bring pencils and clipboards, ink pens are not permitted. Prior to your visit, check out our resources to build memorable and impactful lessons!
Where can I find resources for education?
You can find our collection of educational resources here. If you have any additional questions or would like assistance from one of our staff members, feel free to contact us!
What can I do in the Library & Resource center?
Our library & resource center contains more than 8,000 books and catalogs. You can visit the center with students for research and assignments. Our library is not a lending library but can be searched through the Indianapolis Public Library online category.
Can I print from the resource center?
Event Spaces FAQ
Can you hold space and/or a date for me while I make a decision to rent?
Can you host daytime weddings?
Can you host just ceremonies?
Does the Eiteljorg Museum host proms or formals?
What other events can I have at the Eiteljorg?
How many people do the venues hold?
Capacity for the venues depends on the venue you select and the tiered package. Please download our information sheet for full details.
Do you have more information about event spaces?
Yes! We have much more information about event spaces, including costs, equipment, policies, and more. Please visit our event spaces page for more information!
How do I get information or photos for upcoming exhibitions?
Our media relations team can respond quickly to your requests. Please contact Director of Marketing and Communications, Bert Beiswanger or call 317.275.1317.