Title: Guest Services Gallery/Admission Assistant

Department: Guest Services

Status: Non-Exempt

Reporting Relationship: Manager of Guest Services

Employees Supervised: 0

Major Responsibilities:

1. Interact in a friendly, comfortable and educated manner with our guests
2. Operate cash register, receiving cash, checks and credit cards – following security and cash handling procedures
3. Actively sell memberships
4. Assist with school groups visiting the museum
5. Gain knowledge of the museum’s exhibits, and be able to impart that knowledge to guests
6. Assist with the guest flow, especially when large groups are visiting the galleries
7. Check the first floor galleries for any defects, and straighten up gallery interactive areas (puzzles, coloring tables, etc.)
8. Assist and supervision of the R.B. Annis Western Family Experience during busy days
9. Participate in future evaluations of our guests
10. Assist in the evacuation of the museum during an emergency and ensure the safety of the guests and others
11. Cross-train to work in the museum store
12. Any other duties, which may be directed by the Manager of Guest Services or the Guest Services Coordinator

Requirements/Qualifications:

• Evidence of having provided a high standard of guest service experience throughout previous employment
• Enjoy and have experience of working confidently with the general public and children / young persons
• Have an understanding of the different needs of museum guests
• Possess excellent communication and interpersonal skills
• Be enthusiastic, confident and be able to use own initiative
• Ability to remain calm and confident in emergency situations
• Have a flexible approach to working in team situations
• Have excellent phone skills
• Ability to operate a cash register
• Ability to provide retail sales support
• Ability to stand for periods of up to 2-4 hours at a time, which would include occasionally working outdoors and light lifting and handling

ABOUT THE MUSEUM: The Eiteljorg Museum of American Indians and Western Art was founded by Indianapolis businessman and philanthropist Harrison Eiteljorg. Our mission is to inspire an appreciation and understanding of the art, history, and cultures of the American West and the indigenous peoples of North America. For more information about our organization: www.eiteljorg.org

Title: Marketing and Communications Spring Internship

Department: Marketing and Communications

MAJOR RESPONSIBILITIES:

The summer internship position helps execute marketing and communications tasks in support of the museum’s marketing goals and objectives. Major responsibilities include, but are not limited to:

• Assisting the Marketing and Communications staff with tasks at summer events outdoors and indoors
• Contacting media outlets to pitch museum exhibits and events
• Assisting in maintaining the museum’s daily presence on multiple social media platforms, including Instagram, Facebook, Twitter, LinkedIn and others
• Updating multiple tourism calendars to increase online presence of museum exhibits, events and festivals
• Taking photographs and shooting video, often on short notice, of museum events and activities.
• Writing items or articles for the museum’s e-newsletter, Eiteljorg Blog or Storyteller magazine, which could involve interviewing the subjects of those articles
• Creating new content for the museum’s newly-redesigned website
• Organizing office files and materials
• Working on grassroots initiatives such as building targeted direct audience lists and fulfilling marketing materials and messages to those audiences
• Delivering or distributing printed materials off-site
• Attending regular meetings internally with museum staff and externally with tourism groups to maintain marketing visibility; and other duties as assigned.

The internship would last from approximately late May 2020 until early August 2020, but can be adjusted to finish earlier or later depending on the applicant’s college calendar and requirements. Typically, this position would be 20 hours per week during business hours on weekdays, but working certain evening and weekend events will be required, such as the Indian Market and Festival on June 27-28, the outdoor Summer Under The Sails concerts on Wednesday nights in June and July, and various other summer events outdoors and indoors. As the position is based in the Eiteljorg Museum in downtown Indianapolis, the applicant must have reliable transportation to and from the museum.

REQUIREMENTS/QUALIFICATIONS:

The applicant should be an enrolled university student or recent graduate majoring in public relations, journalism, digital marketing, communications, advertising, tourism or a related field. The applicant should have experience with social media and social media marketing, as well as Microsoft Office software, Adobe Suite software and experience with photography and video production. Additional experience with html/css website design is preferred.

Qualities the Eiteljorg Museum seeks in an intern are: reliability, dependability, creativity, self-confidence, good verbal and written skills, a pleasant, professional demeanor, strong time-management skills, ability to follow specific directions, willingness to take on assignments that have tight deadlines, a flexible schedule, a desire to learn from experienced colleagues and the ability to work cooperatively with people of many backgrounds. The intern must follow all museum policies and procedures in the museum employee handbook.

ADDITIONAL INFORMATION:

This is an unpaid position, but the intern will have access to certain cost-saving benefits, including free parking 24/7 at the museum’s underground parking garage at a prime location in White River State Park in downtown Indianapolis, free admission to the museum and museum programs, and discounts to the museum café and museum store. During the internship, the marketing intern will be able to attend and enjoy the Eiteljorg’s high-quality receptions. There are many intangible benefits, including the opportunity to interact with and learn from museum executives and curatorial staff about the nonprofit world, attend informal orientation sessions, hone professional office skills, build a portfolio, develop a professional network and acquire effective job references. While gaining this valuable job experience, the intern will get to work in a beautiful museum building surrounded by amazing art while working with talented colleagues. The museum will attempt to schedule marketing internship hours to coordinate with classes or any outside employment commitments the intern might have.

Although the Eiteljorg Museum cannot guarantee that an intern will receive college credit for the internship, the Marketing and Communications staff will be happy to coordinate with the intern’s faculty advisor to provide documentation that might assist the student in receiving academic credit for their work, time and effort.

Before applying, please be aware that in order to be selected as an Eiteljorg intern, an applicant must successfully pass a criminal background check. A conviction for criminal mischief or a similar offense would disqualify an otherwise-qualified applicant from eligibility to serve as an Eiteljorg intern.

Located in White River State Park in downtown Indianapolis, the Eiteljorg Museum of American Indians and Western Art is a major cultural institution that has developed a national reputation for excellence. The Eiteljorg Museum shares the art, history and diverse cultures of Native America and the American West. As a 501c3 nonprofit, the Eiteljorg Museum conducts compelling art exhibitions and engaging programs for the public. In 2019 the museum celebrated 30 years of telling amazing stories.

How to Apply:
The deadline to apply is March 21, 2020.  Qualified applicants should send a resume, cover letter and three writing or project samples, as well as contact information for three professional references (such as professors or previous employers), to this address: bcorbin@eiteljorg.com

For more information:
https://eiteljorg.org/our-story/join-the-team/

Title: Spring 2020 Festivals & Markets Internship

Department: Public Programs

MAJOR RESPONSIBILITIES:

• Process artist applications and images for artist selection
• Create artist information packets
• Assist with performers and vendors
• Main point of contact for artists
• Maintain artist database
• Assist with event logistics planning and implementation
• Assist Public Programs and / or Public Events Coordinator during all events

REQUIREMENTS/QUALIFICATIONS:

• Communication skills: comfortable interacting with artists, vendors, volunteers, and staff
• Computer skills
• Detail oriented
• Excellent with time management and able to juggle multiple tasks

ABOUT THE MUSEUM: The Eiteljorg Museum of American Indians and Western Art was founded by Indianapolis businessman and philanthropist Harrison Eiteljorg. Our mission is to inspire an appreciation and understanding of the art, history, and cultures of the American West and the indigenous peoples of North America. For more information about our organization: www.eiteljorg.org

Title: Housekeeper/Event Tech

Department: Facilities

Status: Non-Exempt

Reporting Relationship: VP of Operations

Employees Supervised: 0

Requirements/Qualifications:

• Evidence of having provided a high standard of guest service experience throughout previous employment.
• Enjoy and have experience of working confidently with the general public and children / young persons.
• Have an understanding of the different needs of museum guests.
• Possess excellent communication and interpersonal skills.
• Be enthusiastic, confident and be able to use own initiative.
• Ability to remain calm and confident in emergency situations.
• Have a flexible approach to working in team situations.
• Have excellent phone skills.
• Ability to operate a cash register.
• Ability to provide retail sales support.
• Ability to stand for periods of up to 2-4 hours at a time, which would include occasionally working outdoors and light lifting and handling.