Title: Marketing and Communications Spring Internship

Department: Marketing and Communications

MAJOR RESPONSIBILITIES:

The spring internship position helps execute marketing and communications tasks in support of the museum’s marketing goals and objectives. Major responsibilities include, but are not limited to:

• Assisting the Marketing and Communications staff with tasks at spring exhibit openings and programs
• Contacting media outlets to pitch museum exhibits and events
• Assisting in maintaining the museum’s daily presence on multiple social media platforms, including Instagram, Facebook, Twitter, LinkedIn and others
• Updating multiple tourism calendars to increase online presence of museum exhibits, events and festivals
• Taking photographs and shooting video, often on short notice, of museum events and activities.
• Writing items or articles for the museum’s e-newsletter, Eiteljorg Blog or Storyteller magazine, which could involve interviewing the subjects of those articles
• Creating new content for the museum’s newly-redesigned website
• Organizing office files and materials
• Working on grassroots initiatives such as building targeted direct audience lists and fulfilling marketing materials and messages to those audiences
• Attending regular meetings internally with museum staff and externally with tourism groups to maintain marketing visibility; and other duties as assigned.

The internship would start on or around Jan. 8, 2020, and would continue through early May 2020, but can be adjusted to finish earlier or later depending on the applicant’s college calendar and requirements. Typically, this position would be 10 to 15 hours per week during business hours on weekdays, at the museum or in the nearby vicinity. There will be some events on evenings or weekends that the intern is required to work, including celebrations for an exhibit opening Friday night, Feb. 7 and Saturday afternoon, Feb. 8, 2020, plus another exhibit opening Friday night, March 6, 2020, and a concert event Saturday afternoon, March 14, 2020. The applicant must have reliable transportation to and from the museum.

REQUIREMENTS/QUALIFICATIONS:

The applicant should be an enrolled university student or recent graduate majoring in public relations, journalism, digital marketing, communications, advertising, tourism or a related field. The applicant should have experience with social media and social media marketing, as well as Microsoft Office software, Adobe Suite software and experience with photography and video production. Additional experience with html/css website design is preferred.

Qualities the Eiteljorg Museum seeks in an intern are: reliability, dependability, creativity, self-confidence, good verbal and written skills, a pleasant, professional demeanor, strong time-management skills, ability to follow specific directions, willingness to take on assignments that have tight deadlines, a flexible schedule, a desire to learn from experienced colleagues and the ability to work cooperatively with people of many backgrounds. The intern must follow all museum policies and procedures in the museum employee handbook.

ADDITIONAL INFORMATION:

This is an unpaid position, but the intern will have access to certain cost-saving benefits, including free parking 24/7 at the museum’s underground parking garage at a prime location in White River State Park in downtown Indianapolis, free admission to the museum and museum programs, and discounts to the museum café and museum store. During the internship, the marketing intern will be able to attend and enjoy the Eiteljorg’s high-quality receptions. There are many intangible benefits, including the opportunity to interact with and learn from museum executives and curatorial staff about the nonprofit world, attend informal orientation sessions, hone professional office skills, build a portfolio, develop a professional network and acquire effective job references. While gaining this valuable job experience, the intern will get to work in a beautiful museum building surrounded by amazing art while working with talented colleagues. The museum will attempt to schedule marketing internship hours to coordinate with classes or any outside employment commitments the intern might have.

Although the Eiteljorg Museum cannot guarantee that an intern will receive college credit for the internship, the Marketing and Communications staff will be happy to coordinate with the intern’s faculty advisor to provide documentation that might assist the student in receiving academic credit for their work, time and effort.

Before applying, please be aware that in order to be selected as an Eiteljorg intern, an applicant must successfully pass a criminal background check. A conviction for criminal mischief or a similar offense would disqualify an otherwise-qualified applicant from eligibility to serve as an Eiteljorg intern.

Located in White River State Park in downtown Indianapolis, the Eiteljorg Museum of American Indians and Western Art is a major cultural institution that has developed a national reputation for excellence. The Eiteljorg Museum shares the art, history and diverse cultures of Native America and the American West. As a 501c3 nonprofit, the Eiteljorg Museum conducts compelling art exhibitions and engaging programs for the public. In 2019 the museum celebrated 30 years of telling amazing stories.

How to Apply:
The deadline to apply is November 21, 2019.  Qualified applicants should send a resume, cover letter and three writing or project samples, as well as contact information for three professional references (such as professors or previous employers), to this address: bcorbin@eiteljorg.com

For more information:
https://eiteljorg.org/our-story/join-the-team/

Title: Guest Services Gallery/Admission Assistant

Department: Guest Services

Status: Non-Exempt

Reporting Relationship: Manager of Guest Services

Employees Supervised: 0

In addition to answering phones and working our admissions desk, Guest Services Gallery/ Admission Assistants will work in the R.B. Annis Family Western Experience and in November, the Jingle Rails Exhibit. Their role is to ensure that the Galleries are attended at all times and to offer all visitors the highest standards of customer service during their visit.

Core hours of work will range from 9-25 hours per week, working two – five days out of seven on a flexible working schedule. In addition to normal museum hours (Monday-Saturday 10-5 and Sundays 12-5), weekend hours will be required as well as some evenings during special events.

Requirements/Qualifications:

• Evidence of having provided a high standard of visitor service experience throughout previous employment.
• Enjoy and have experience of working confidently with the general public and children / young persons.
• Have an understanding of the different needs of museum visitors.
• Possess excellent communication and interpersonal skills.
• Be enthusiastic, confident and be able to use own initiative.
• Ability to remain calm and confident in emergency situations.
• Have a flexible approach to working in team situations.
• Have excellent phone skills.
• Ability to operate a cash register.
• Ability to stand for periods of up to 2-4 hours at a time, which would include occasionally working outdoors and light lifting and handling.

Major Responsibilities:

1. Interact in a friendly, comfortable and educated manner with our visitors.
2. Assist with the visitor flow, especially when large groups are visiting the Galleries.
3. Complete daily Gallery checks and report faults and defects.
4. Maintain the organization and cleanliness of the gallery space.
5. Assist and Train volunteers within the RB Annis Western Family Experience.
6. Gain knowledge of the Museum’s Collections and Exhibits, and be able to impart that knowledge to visitors.
7. Operate cash register, receiving cash, checks, and credit cards – following security and cash handling procedures.
8. Actively sell memberships.
9. Assist with school groups visiting the museum.
10. Participate in Visitor Studies and Evaluations of our guests.
11. Assist in the evacuation of the Museum, during an emergency and ensure the safety of the visitors and others.
12. Any other duties, which may be directed by the Manager of Guest Services.

Title: Housekeeper/Event Tech

Department: Facilities

Status: Non-Exempt

Reporting Relationship: VP of Operations

Employees Supervised: 0

Requirements/Qualifications:

• Evidence of having provided a high standard of guest service experience throughout previous employment.
• Enjoy and have experience of working confidently with the general public and children / young persons.
• Have an understanding of the different needs of museum guests.
• Possess excellent communication and interpersonal skills.
• Be enthusiastic, confident and be able to use own initiative.
• Ability to remain calm and confident in emergency situations.
• Have a flexible approach to working in team situations.
• Have excellent phone skills.
• Ability to operate a cash register.
• Ability to provide retail sales support.
• Ability to stand for periods of up to 2-4 hours at a time, which would include occasionally working outdoors and light lifting and handling.