Position title: Development Manager

Reports to: Vice President of Advancement

Department:  Development

Status: Full-time

Position Overview:

The Development Manager serves as a key member of the Development team responsible for advancing relationships with museum members, individuals, and corporate donors and prospects in support of the Eiteljorg Museum. The position is responsible for developing, implementing, and evaluating a comprehensive giving program including identification, qualification, cultivation, solicitation, and stewardship for a portfolio of 125-150 current and prospective donors. The Development Manager will inspire and secure philanthropic support that advances the museum’s strategic priorities, with an emphasis on unrestricted giving, multi-year commitments, programs, exhibitions, and special initiatives. The position will also leverage museum exhibitions, programs, and annual events, including Quest for the West®, Indian Market & Festival, Dia de Muertos, and Jingle Rails, as opportunities to engage and deepen donor relationships.  

This position will be responsible for the submission of membership, major giving, and sponsorship solicitations. After documenting moves and commitments into the museum’s constituent relationship database, the Development Manager will organize and execute all stewardship activities. These efforts will include benefit fulfillment, which will demand close collaboration with several departments across the museum.  In addition, the Development Manager will assist with the planning, coordination, and execution of logistics for the Development department’s annual signature events. This may include supporting event planning, donor and sponsor communications, benefit fulfillment, and other activities that contribute to a successful and meaningful experience for donors, members, and guests. 

Essential Duties and Responsibilities:

• Manage a portfolio of 125-150 individual, member, and corporate constituents through the full donor cycle, including identification, qualification, cultivation, solicitation, and stewardship.
• Evaluating ongoing relationship statuses with donors and prospects
• Recommending specific purpose and level of gift relative to fundraising goals
• Identifying staff and volunteers to be involved in cultivation and subsequent solicitation as appropriate
• Make a minimum of 20 moves per month by participating in all aspects of the gift cycle.
• Develop and execute strategies to secure major gifts and other philanthropic support, prioritizing unrestricted giving, multi-year commitments, programs, exhibitions, and special initiatives.
• Leverage museum exhibitions, programs, and signature events, including Quest for the West®, Indian Market & Festival, Dia de Muertos, and Jingle Rails, to create meaningful opportunities for donor engagement and giving.
• Prepare compelling, customized gift proposals, donor briefings, and other fundraising communications. Work alongside Communications and Marketing to produce high-quality materials and maintain a consistent brand identity.
• Provide proactive donor stewardship through formal reporting as well as thoughtful, ongoing communications with donors and prospects. Develop and deliver impact reports and other updates that demonstrate the value of philanthropic commitments as appropriate.
• Maintain accurate records of donor and prospect contacts, proposals, solicitations, commitments, and communications in Raiser’s Edge to support planning, reporting, and analysis.
• Represent the museum at key external and corporate events in order to build new relationships and to spread awareness about the Eiteljorg’s efforts to the larger community.
• Coordinate closely with museum departments to develop meaningful constituent engagement opportunities, including working with:
  1. Communications and Marketing staff to coordinate donor recognition and communications.
  2. Rentals and Events team to coordinate donor benefits and event participation.
  3. Gift Processing and Donor Database staff to maintain accurate and up-to-date donor and gift records.
  4. Other Curatorial and Public Programs staff to identify opportunities for donors to engage with exhibitions, programs, collections, artists, and related initiatives.
• Determine costs associated with portfolio and fundraising strategies and work with the Director of Development to ensure alignment with the larger Development budget.
• As part of the Eiteljorg team, provide the best visitor and donor experiences possible. Assist as needed during peak visitation, public programs, and special events.
• Contribute to Advancement, Development, and museum goals and initiatives as a valued member of the team.
• Serve as a community ambassador, fostering relationships in philanthropy, arts and culture, and beyond to identify prospects and make connections that can advance the museum’s mission.

Required Skills, Competencies, and Qualities:

• Ability to develop and implement long-term and annual strategies within their portfolio that help the museum achieve its fundraising goals.
• Exceptional relationship management skills, with the ability to cultivate and deepen relationships, align their interests with the museum’s priorities, and strategically advance them toward philanthropic support.
• Demonstrated experience developing and preparing professional fundraising materials, including proposals, solicitation documents, gift agreements, and stewardship materials.
• Strong organizational skills with an attention to detail as they balance manage portfolio responsibilities and fundraising deadlines effectively.
• Ability to develop revenue projections, monitor fundraising activity, and evaluate progress toward goals.
• Excellent verbal and written communication skills, with the ability to engage effectively with donors, prospects, members, and stakeholders from diverse backgrounds.
• Experience using Raiser’s Edge/NXT or similar constituent relationship management systems.
• Capacity to work collaboratively with various museum departments to foster a culture of philanthropy and strengthen donor engagement.
• Awareness of current trends and best practices in major gift fundraising, donor engagement, and museum operations.

Qualifications and Work Experience Requirements:

• Bachelor’s degree preferred.
• Three years of experience and demonstrated success in nonprofit fundraising, major gifts, or relationship-based development.
• Proficiency in Raiser’s Edge/NXT or similar management software.
• Knowledge of the Indianapolis philanthropic and civic community preferred.
• Demonstrated commitment to Diversity, Equity, Accessibility, and Inclusion (DEAI) in fundraising efforts.

Mission Statement: The Eiteljorg Museum explores the intersection of the arts, histories and cultures of the past and present by sharing the diverse stories of the American West and the Indigenous Peoples of North America.

Vision and Values: The Eiteljorg Museum is committed to being a welcoming environment where people feel a sense of belonging. We aim to build authentic connections through artistic expressions and educational programs, creating thought-provoking experiences that explore our past, present, and shared future. We amplify the voices of artists and champion their creative expression, representing the intersection of cultures and perspectives to create a place where transformation is possible. Our diverse story of human accomplishment, adversity, and perseverance is told with respect and sensitivity to all peoples and cultures. We uphold the values of integrity, respect, collaboration, and excellence as paramount to accomplishing our mission. Integrity involves stewarding our collection, resources, processes, and relationships with honesty and transparency. Respect is intentionally weaving diversity, equity, accessibility, and inclusion into every aspect of the Museum. Collaboration involves developing and sustaining authentic internal and external relationships that support common goals. Excellence is about creating exceptional experiences.

Commitment to Diversity and Inclusion: The Eiteljorg Museum is committed to fostering a diverse and inclusive environment. We actively encourage applications from candidates of all backgrounds and strive to support a workforce that reflects the rich diversity of the communities we serve. We are an equal opportunity employer.

The Eiteljorg Museum is unable to sponsor or take over sponsorship of employment visas for U.S.-based positions. Candidates must have current work authorization in the United States that does not require visa sponsorship.

ADA Requirements: The Eiteljorg Museum is committed to providing equal employment opportunities to all individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the museum will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless such accommodations would cause undue hardship. If you require accommodation during the application or hiring process, please contact Administration at 317-275-1335. We will work with you to meet your needs in a confidential and respectful manner. The Eiteljorg Museum values diversity and inclusion and encourages all qualified individuals to apply.

Physical and Work Environment Demands: The Development Manager‘s role primarily involves working in an office environment within the museum, requiring the ability to sit, stand, and walk for extended periods, often moving between different areas. The position necessitates regular use of hands and fingers for handling objects, tools, or controls, particularly when using a computer or managing physical membership materials. Adequate vision and hearing are essential for tasks such as reading documents, using a computer, and communicating effectively with colleagues and members. Occasionally, the role may require lifting and carrying objects, such as membership materials, event supplies, or office equipment, weighing up to 50 pounds. The job also involves frequent repetitive motions, such as typing and using a computer mouse.

While most work is performed in a typical office setting with controlled climate and standard office lighting, some duties may take place in various indoor and outdoor event settings, requiring adaptability to different environments and weather conditions. The noise level is usually moderate but may occasionally be higher during events. The role involves regular interaction with staff, members, donors, and the public, necessitating excellent interpersonal and communication skills. Although the position generally follows a standard workweek, flexibility is required to accommodate events, meetings, and other activities that may occur outside of regular business hours, including evenings and weekends.

General Work Competencies:

• Support the Eiteljorg Museum’s mission, goals, values, and implementation of the museum’s strategic plan.
• Contribute to building a positive team spirit through giving and receiving feedback.
• Follow museum and department policies and procedures; maintain appropriate records, complete tasks accurately and on time.
• Maintain proficiency in all computer-related programs to perform job duties.
• Adhere to safe work procedures.
• Value Diversity: Treat all individuals fairly and respectfully, work effectively with others, regardless of their background, position, or status; ensure that opportunities are equally available to all; respect different values and viewpoints.

Required Skills, Competencies, and Qualities:

• Clear written and verbal communication skills; adept at collaborating with and contributing to a team environment.
• Proficient with computer aided design programs including but not limited to Adobe Creative Suite including Illustrator, Photoshop, and InDesign
• Proficient with 2D and/or 3D modeling software for scaled floor plans and production drawings for exhibit environments, casework, furniture, and props.
• Experience working with visitor-centered design in a museum or arts organization.
• Skills in gallery lighting, photography editing, art installation, and other aspects of exhibition development and production are desired.
• Ability to coordinate and manage special projects from conceptualization through implementation.
• Precise attention to detail, with the ability to organize and prioritize tasks, and meet deadlines.

Qualifications and Work Experience Requirements:

• Advanced degree; or equivalent education and/or experience in exhibition and graphic design.
• Extensive museum experience (or equivalent) in exhibition design with general knowledge of the conservation needs and/or handling of museum objects, a broad understanding of visitor behavior and needs.

Mission Statement: The Eiteljorg Museum explores the intersection of the arts, histories and cultures of the past and present by sharing the diverse stories of the American West and the Indigenous Peoples of North America.

Vision and Values: The Eiteljorg Museum is committed to being a welcoming environment where people feel a sense of belonging. We aim to build authentic connections through artistic expressions and educational programs, creating thought-provoking experiences that explore our past, present, and shared future. We amplify the voices of artists and champion their creative expression, representing the intersection of cultures and perspectives to create a place where transformation is possible. Our diverse story of human accomplishment, adversity, and perseverance is told with respect and sensitivity to all peoples and cultures. We uphold the values of integrity, respect, collaboration, and excellence as paramount to accomplishing our mission. Integrity involves stewarding our collection, resources, processes, and relationships with honesty and transparency. Respect is intentionally weaving diversity, equity, accessibility, and inclusion into every aspect of the Museum. Collaboration involves developing and sustaining authentic internal and external relationships that support common goals. Excellence is about creating exceptional experiences.

Commitment to Diversity and Inclusion: The Eiteljorg Museum is committed to fostering a diverse and inclusive environment. We actively encourage applications from candidates of all backgrounds and strive to support a workforce that reflects the rich diversity of the communities we serve. We are an equal opportunity employer.

The Eiteljorg Museum is unable to sponsor or take over sponsorship of employment visas for U.S.-based positions. Candidates must have current work authorization in the United States that does not require visa sponsorship.

ADA Requirements: The Eiteljorg Museum is committed to providing equal employment opportunities to all individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the Museum will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless such accommodations would cause undue hardship. If you require accommodation during the application or hiring process, please contact Administration at 317-275-1335. We will work with you to meet your needs in a confidential and respectful manner. The Eiteljorg Museum values diversity and inclusion and encourages all qualified individuals to apply.

Physical and Work Environment Demands: The Manager of Exhibition Design role primarily involves working in an office environment within the museum, requiring the ability to sit, stand, and walk for extended periods, often moving between different areas. The position necessitates regular use of hands and fingers for handling objects, tools, or controls, particularly when using a computer or managing physical membership materials. Adequate vision and hearing are essential for tasks such as reading documents, using a computer, and communicating effectively with colleagues and members. Occasionally, the role may require lifting and carrying objects, such as membership materials, event supplies, or office equipment, weighing up to 50 pounds. The job also involves frequent repetitive motions, such as typing and using a computer mouse.

While most work is performed in a typical office setting with controlled climate and standard office lighting, some duties may take place in various indoor and outdoor event settings, requiring adaptability to different environments and weather conditions. The noise level is usually moderate but may occasionally be higher during events. The role involves regular interaction with staff, members, donors, and the public, necessitating excellent interpersonal and communication skills. Although the position generally follows a standard work week, flexibility is required to accommodate events, meetings, and other activities that may occur outside of regular business hours, including evenings and weekends.

General Work Competencies:

• Support the Eiteljorg Museum’s mission, goals, values, and implementation of the museum’s strategic plan.
• Contribute to building a positive team spirit through giving and receiving feedback.
• Follow museum and department policies and procedures; maintain appropriate records, complete tasks accurately and on time.
• Maintain proficiency in all computer-related programs to perform job duties.
• Adhere to safe work procedures.
• Value Diversity: Treat all individuals fairly and respectfully, work effectively with others, regardless of their background, position, or status; ensure that opportunities are equally available to all; respect different values and viewpoints.

Position title: Manager of Facilities

Reports to: Director of Facilities Operations and IT

Department: Facilities

Status: Full-Time

Position Overview:

The Manager of Facilities is responsible for overseeing the maintenance, safety, and operational functions of the museum’s physical infrastructure. This role ensures that the museum’s facilities are safe, functional, and aligned with the needs of the institution, staff, and visitors. The Manager will manage all aspects of facility operations, including buildings and grounds maintenance, sustainability initiatives, safety protocols, and capital improvement projects.

Essential Duties and Responsibilities:

Facility Management:

• Manage the daily operations of all museum facilities, including exhibition spaces, storage areas, offices, and public spaces.
• Manage the work orders submitted to the CMMS system in a timely manner.
• Work with Director of Facilities Operations and IT to develop and implement strategies for maintaining the condition of museum buildings, systems, and equipment.
• Perform the maintenance and repair of HVAC, electrical, plumbing, and other systems, ensuring they meet safety standards and operational requirements.
• Manage Facilities Technician and Facilities/Grounds Technician.

Safety and Security:

• Ensure that the museum complies with local, state, and federal safety regulations and codes in partnership with HR Generalist.
• Collaborate with Crisis Team to develop and implement emergency preparedness plans and procedures, including fire safety and evacuation protocols.

Budget and Resource Management:

• Work with the Director of Facilities, Operations, and IT to develop and manage the facilities department’s budget, track expenses, and ensure cost-effective operations.
• Identify opportunities for energy savings and sustainability, overseeing green initiatives such as waste management and environmental impact reduction.
• Source and oversee contracts for external services, such as maintenance and landscaping, to ensure quality and cost-effectiveness.

Capital Projects and Renovations:

• Work with the CEO, Director of Facilities Operations and IT, and the CFO to plan and execute capital projects, including building renovations, upgrades, and new construction.
• Coordinate with architects, contractors, and vendors to ensure projects are completed on time, within budget, and to high-quality standards.

Collaboration and Leadership:

• Collaborate with museum departments, such as curatorial, visitor services, and education, to ensure that the facilities support exhibitions, programs, and events.
• Provide leadership and guidance to facilities team members, fostering a culture of teamwork, professionalism, and continuous improvement.
• Develop and maintain relationships with external partners, including vendors, contractors, and city and state entities such as White River State Park and DPW.

Health and Environmental Compliance:

• Ensure that the museum’s facilities adhere to all health and environmental regulations, including air quality, lighting, and pest control.
• Collaborate with the Sustainability Task Force to meet the goals of the action plan, including waste reduction, energy efficiency, and green certifications.

Emergency Response and Crisis Management:

• Respond promptly to emergencies, including building damage, system failures, and natural disasters.
• Coordinate with emergency services, insurance providers, and contractors to resolve issues quickly and minimize damage.
• Manage and participate in on-call activities to ensure coverage overnight and on weekends.

Required Skills, Competencies, and Qualities:

• Strong knowledge of commercial building systems, safety protocols, and maintenance procedures.  

• Experience in managing capital projects, including renovations and construction.  

• Ability to adhere to budgets, negotiate contracts, and source services.  

• Strong leadership skills with the ability to manage, motivate, and mentor staff.  

• Knowledge of environmental sustainability practices and compliance standards.  

• Excellent communication, problem-solving, and organizational skills.  

• Ability to work collaboratively with diverse teams and departments.  

• Experience working in a cultural or museum setting is a plus.  

Qualifications and Work Experience Requirements:  

• Certification in at least one aspect of facilities management (HVAC, Electrical).  

• Minimum of 7-10 years of experience in facilities management, with at least 3 years in a leadership role.  

• Strong knowledge of building systems, safety protocols, and maintenance procedures.  

• Experience in managing capital projects, including renovations and construction.  

• Ability to develop and manage budgets, negotiate contracts, and source services.  

• Strong leadership skills with the ability to manage, motivate, and mentor staff.  

• Knowledge of environmental sustainability practices and compliance standards.  

• Excellent communication, problem-solving, and organizational skills.  

• Ability to work collaboratively with diverse teams and departments.  

• Experience working in a cultural or museum setting is a plus.  

Mission Statement: The Eiteljorg Museum explores the intersection of the arts, histories and cultures of the past and present by sharing the diverse stories of the American West and the Indigenous Peoples of North America.

Vision and Values: The Eiteljorg Museum is committed to being a welcoming environment where people feel a sense of belonging. We aim to build authentic connections through artistic expressions and educational programs, creating thought-provoking experiences that explore our past, present, and shared future. We amplify the voices of artists and champion their creative expression, representing the intersection of cultures and perspectives to create a place where transformation is possible. Our diverse story of human accomplishment, adversity, and perseverance is told with respect and sensitivity to all peoples and cultures. We uphold the values of integrity, respect, collaboration, and excellence as paramount to accomplishing our mission. Integrity involves stewarding our collection, resources, processes, and relationships with honesty and transparency. Respect is intentionally weaving diversity, equity, accessibility, and inclusion into every aspect of the Museum. Collaboration involves developing and sustaining authentic internal and external relationships that support common goals. Excellence is about creating exceptional experiences.

Commitment to Diversity and Inclusion: The Eiteljorg Museum is committed to fostering a diverse and inclusive environment. We actively encourage applications from candidates of all backgrounds and strive to support a workforce that reflects the rich diversity of the communities we serve. We are an equal opportunity employer.

The Eiteljorg Museum is unable to sponsor or take over sponsorship of employment visas for U.S.-based positions. Candidates must have current work authorization in the United States that does not require visa sponsorship.

ADA Requirements: The Eiteljorg Museum is committed to providing equal employment opportunities to all individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the Museum will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless such accommodations would cause undue hardship. If you require accommodation during the application or hiring process, please contact Human Resources at 317.275.1335 . We will work with you to meet your needs in a confidential and respectful manner. The Eiteljorg Museum values diversity and inclusion and encourages all qualified individuals to apply.

Physical and Work Environment Demands: The Manager of Facilities primarily involves working in an office environment, requiring the ability to sit, stand, and walk for extended periods, often moving between different areas. The position necessitates regular use of hands and fingers for handling objects, tools, or controls, particularly when using a computer or managing physical membership materials. Adequate vision and hearing are essential for tasks such as reading documents, using a computer, and communicating effectively with colleagues and members. Occasionally, the role may require lifting and carrying objects, such as membership materials, event supplies, or office equipment, weighing up to 25 pounds. The job also involves frequent repetitive motions, such as typing and using a computer mouse.

While most work is performed in a typical office setting with controlled climate and standard office lighting, some duties may take place in various indoor and outdoor event settings, requiring adaptability to different environments and weather conditions. The noise level is usually moderate but may occasionally be higher during events. The role involves regular interaction with staff, members, donors, and the public, necessitating excellent interpersonal and communication skills. Although the position generally follows a standard work week, flexibility is required to accommodate events, meetings, and other activities that may occur outside of regular business hours, including evenings and weekends.

General Work Competencies:

• Support the Eiteljorg Museum’s mission, goals, values, and implementation of the museum’s strategic plan.
• Contribute to building a positive team spirit through giving and receiving feedback.
• Follow museum and department policies and procedures; maintain appropriate records, complete tasks accurately and on time.
• Maintain proficiency in all computer-related programs to perform job duties.
• Adhere to safe work procedures.
• Value Diversity: Treat all individuals fairly and respectfully, work effectively with others, regardless of their background, position, or status; ensure that opportunities are equally available to all; respect different values and viewpoints.

Required Skills, Competencies, and Qualities:

Effective Communication Skills 

Expresses oneself clearly and effectively when speaking and/or writing to individuals or groups; listens attentively; ensures that information is understood by all parties; shares information in a timely manner using the most appropriate method; presents well-organized information in a group setting.  

Reliable Problem-Solving Abilities 

• Develops and improves methods or skills related to solving problems in a calm, fair, respectful and timely response  

Quality & Accuracy of Work 

• Commits to fulfilling responsibilities with professionalism, accuracy and the highest quality 

• Supports and encourages team members to produce excellence in their day to day tasks, offering help where needed 

Valuing Diversity 

• Treats all individuals fairly and respectfully, works effectively with others, regardless of their background, position, or status; ensures that opportunities are equally available to all; respects different values and viewpoints.  

• Consistently looks at issues from multiple perspectives, respecting the viewpoints and values of others  

• Treats people with fairness, respect, and consideration without regard for their position, status or background  

• Proactively minimizes barriers and ensures opportunities are equally available to all  

• Understands multiple cultures and is able to work across boundaries  

Collaboration Skills & Teamwork 

• Offers encouragement to department team members to work together to achieve common goals 

• Encourages co-workers to go above and beyond successes 

• Supports creativity and new ways of accomplishing challenging goals 

Ability to Timely Meet Deadlines, Goals & Objectives 

• Works to develop realistic goals and objectives for self 

• Is efficient with meeting individual deadlines in a timely manner so that others are able to meet their own individual or the team’s deadlines. 

Overall Performance 

• Works efficiently to meet responsibilities, with professionalism and respect for others 

• Follows through with commitments to individual position, team members and other departments 

Qualifications and Work Experience Requirements:  

• High School and/or Trade School graduate with 5-7 years of commercial building maintenance experience.  

• Flexible hours with an average work week consisting of 40 Hours or less; flexible hours include evenings, weekends, and some holidays as needed. 

• Strong technical knowledge of electrical circuits, including 480 VAC 3 phase, commercial HVAC systems, including chillers, steam, pneumatic controls and plumbing systems, including drain and water supply lines.  

• Must have basic knowledge and aptitude working with audiovisual equipment for events, both in-house and rental. This includes but is not limited to sound systems, microphones and projectors. 
• Contribute to a positive working environment and cooperate with co-workers through written and verbal communication methods. 

Mission Statement: The Eiteljorg Museum explores the intersection of the arts, histories and cultures of the past and present by sharing the diverse stories of the American West and the Indigenous Peoples of North America.

Vision and Values: The Eiteljorg Museum is committed to being a welcoming environment where people feel a sense of belonging. We aim to build authentic connections through artistic expressions and educational programs, creating thought-provoking experiences that explore our past, present, and shared future. We amplify the voices of artists and champion their creative expression, representing the intersection of cultures and perspectives to create a place where transformation is possible. Our diverse story of human accomplishment, adversity, and perseverance is told with respect and sensitivity to all peoples and cultures. We uphold the values of integrity, respect, collaboration, and excellence as paramount to accomplishing our mission. Integrity involves stewarding our collection, resources, processes, and relationships with honesty and transparency. Respect is intentionally weaving diversity, equity, accessibility, and inclusion into every aspect of the Museum. Collaboration involves developing and sustaining authentic internal and external relationships that support common goals. Excellence is about creating exceptional experiences.

Commitment to Diversity and Inclusion: The Eiteljorg Museum is committed to fostering a diverse and inclusive environment. We actively encourage applications from candidates of all backgrounds and strive to support a workforce that reflects the rich diversity of the communities we serve. We are an equal opportunity employer.

The Eiteljorg Museum is unable to sponsor or take over sponsorship of employment visas for U.S.-based positions. Candidates must have current work authorization in the United States that does not require visa sponsorship.

ADA Requirements: The Eiteljorg Museum is committed to providing equal employment opportunities to all individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the Museum will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless such accommodations would cause undue hardship. If you require accommodation during the application or hiring process, please contact Human Resources at 317.275.1335 . We will work with you to meet your needs in a confidential and respectful manner. The Eiteljorg Museum values diversity and inclusion and encourages all qualified individuals to apply.

Physical and Work Environment Demands: The Maintenance Technician primarily involves working in an office environment, requiring the ability to sit, stand, and walk for extended periods, often moving between different areas. The position necessitates regular use of hands and fingers for handling objects, tools, or controls, particularly when using a computer or managing physical membership materials. Adequate vision and hearing are essential for tasks such as reading documents, using a computer, and communicating effectively with colleagues and members. Occasionally, the role may require lifting and carrying objects, such as membership materials, event supplies, or office equipment, weighing up to 25 pounds. The job also involves frequent repetitive motions, such as typing and using a computer mouse.

While most work is performed in a typical office setting with controlled climate and standard office lighting, some duties may take place in various indoor and outdoor event settings, requiring adaptability to different environments and weather conditions. The noise level is usually moderate but may occasionally be higher during events. The role involves regular interaction with staff, members, donors, and the public, necessitating excellent interpersonal and communication skills. Although the position generally follows a standard work week, flexibility is required to accommodate events, meetings, and other activities that may occur outside of regular business hours, including evenings and weekends.